Cooperative Economics | "Impact-First" Investing | Transformative Leadership

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Trust and Co-ops

Trust and Co-ops

Five years ago, I started the Community Purchasing Alliance Cooperative with a Steering Team of church leaders, a community organizer, and a few generous lawyers. Today, we are 75 member-owner community institutions. We collaborate on $15,000,000+ in contracts each year. Yet the most important thing we’ve created doesn’t show up in the numbers. It’s trust. […]

Innovative Companies Change their Customers: My CPA Co-op Experience

Michael Schrage’s insight about how innovative companies change their customers has stuck with me. And it’s changed the way I understand the work my organization does. Successful innovations go beyond the quid pro quo; they’re targeted investments in the customer’s future value.  Most customers believe that “the market” sets the terms of engagement for service […]